Evolution BPS Privacy Policy - Customers
Evolution Bottling and Packaging Solutions Ltd. is committed to protecting and preserving the privacy of our customers and potential customers when they use our websites, order our products and services, or communicate electronically with us.
This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us.
In this document:
Information we collect
How we will use information about you
Website Analytics
Marketing
Storing your personal data
Disclosing your information
Access to information
Other websites
Changes to our privacy policy
How to contact us
Information we collect
We collect information about you when you contact us, request a quote or place an order for our products or services.
You may give us your Identity Data, Contact Data, Profile Data, Financial Data and Marketing and Communications Data by, filling in website forms, by corresponding with us by post, phone, email, visiting an exhibition stand, or otherwise. This includes personal data you provide when you
make an enquiry for information
request a quotation
purchase a product or service
complete a contact form on our website
request marketing to be sent to you
complete a website form
communicate electronically for any reason
In order to process orders for products and services it may be necessary to collect personal information about you. This includes, but is not limited to, your Name, Company, Company Address, Telephone number(s), email address, Job Title.
How will we use information about you?
The information we collect is used for the following purposes:
To meet our contractual obligations to you.
To notify you about any changes to our privacy policy
To notify you about service or product changes.
To provide you with information relating to our website, products or our services that you request from us
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by unsubscribing or by contacting us.
Website Analytics
We use Google Analytics and Squarespace Analytics to collate information that is automatically collected from website visits to analyse website performance. We also compile aggregate statistical data about our users and website activities which includes details of visits to our website, the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website. This does not include personal information. Cookies used by our website are:
_ga : Google Analytics cookie
_gid :Google Analytics cookie
ss_cid : Squarespace Analytics cookie
ss_cp : Squarespace Analytics cookie
ss_cvisit : Squarespace Analytics cookie
ss_cvr : Squarespace Analytics cookie
ss_cvt : Squarespace Analytics cookie
Marketing
We would like to send you news and updates, and information about products and services that may be of interest to you.. If you have consented to receive marketing, you may opt out at a later date.
You have the right to stop us from contacting you for marketing purposes at any time, if you no longer wish to receive marketing emails, you can unsubscribe at any time by clicking the ‘unsubscribe’ link on the email. You can also contact us using the details below.
Storing your personal data
We will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this Privacy Policy.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. For example, details of your orders will be kept for as long as we need to retain that data to comply with our legal and regulatory requirements. This is generally 7 years unless the law prescribes a longer period.
Disclosing your information
We may also disclose your personal information to third parties:
Where we are required to do so to achieve the fulfilment of your contract with us (eg to our suppliers)
Where we are legally required to disclose your information.
Access to information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the details below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
You may occasionally find links to third-party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Changes to our privacy policy
We keep our privacy policy under regular review. This privacy policy was last updated on 21 May 2018.
How to contact us
If you have any questions about our privacy policy or the data we hold about you, you can contact us in the following ways:
Email: please send your message to service@evolutionbps.co.uk with the subject line ‘Privacy’.
Telephone: you can call us on 01721 724296 0900 - 1700 Monday – Friday (lines may operate different hours on national and regional holidays).
Post: you can write to us at Evolution BPS, Evolution House, Cavalry Park, Peebles, EH45 9BU.